Welcome to Model Looks! By accessing or using our website at [modellooksdirect.co.uk], you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, you should not use our Site.
1. Acceptance of Terms
By visiting or using our Site, placing an order, or interacting with any content or services provided, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy, Refund & Return Policy, and any other policies that may be posted from time to time.
2. Changes to Terms
Model Looks reserves the right to update, change, or modify these Terms at any time. Any changes will be posted on this page with an updated “10 DAYS.” We encourage you to review this page periodically to stay informed about any changes. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
3. Eligibility
To use our Site, you must:
- Be at least 16 years old, or
- Have the permission of a parent or legal guardian if you are under 16.
- Have the legal capacity to form a binding contract with us.
By using our Site, you confirm that you meet these eligibility requirements.
4. Account Registration
In order to place orders, access certain features, or receive updates from Model Looks, you may need to create an account. When registering, you agree to provide accurate, current, and complete information, and you are responsible for maintaining the confidentiality of your account details.
You agree to:
- Keep your account details secure and confidential.
- Notify us immediately if you suspect any unauthorized access to your account.
Model Looks is not responsible for any loss or damage resulting from your failure to comply with this section.
5. Products & Pricing
- Product Descriptions: We strive to provide accurate descriptions, colours, and sizes for all products listed on our Site. However, we cannot guarantee that all information is 100% accurate, complete, or up to date. Colours may appear differently on different devices due to screen settings and resolutions.
- Pricing: Prices for products on our Site are subject to change without notice. We reserve the right to correct any pricing errors and to cancel or refuse orders placed for items priced incorrectly.
- Availability: While we try to maintain accurate stock levels, there may be times when a product is out of stock or discontinued. We will notify you if an item you’ve ordered is unavailable and offer alternatives or a refund.
6. Order Acceptance and Shipping
- Order Acceptance: Once your order is placed, we will send you an order confirmation email. This does not guarantee that your order will be accepted or processed. We reserve the right to cancel or refuse any order at our discretion.
- Shipping: Shipping costs will be calculated during checkout, and we offer various shipping methods depending on your location. Delivery times may vary depending on your shipping address and the shipping method chosen.
- International Shipping: Unfortunately, International shipping is currently not yet available.
7. Payment Terms
All orders must be paid in full before shipping. We accept various payment methods, including credit/debit cards, Stripe, and other payment systems available on our Site. By providing your payment information, you authorize us to charge the amount due for your order, including applicable taxes and shipping costs.
We use secure payment gateways to process your payment information, but we cannot be held responsible for any errors or issues related to the payment processing system.
8. Returns & Refunds
Please refer to our Refund & Return Policy for information on how we handle returns, exchanges, and refunds. By placing an order, you agree to the terms outlined in that policy.
9. Prohibited Conduct
When using our Site, you agree not to engage in the following prohibited activities:
- Violating any applicable laws or regulations.
- Using the Site for fraudulent or illegal purposes.
- Posting or transmitting harmful, offensive, or inappropriate content (e.g., spam, hate speech, or abusive language).
- Interfering with or disrupting the functionality of the Site, including uploading malicious software or attempting to gain unauthorized access to the Site.
- Impersonating any person or entity or falsely claiming an affiliation with any person or entity.
We reserve the right to terminate or suspend your account and access to the Site if you violate any of these conditions.
10. Intellectual Property
All content on the Model Looks website, including text, images, logos, designs, trademarks, and other materials, is owned by Model Looks or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from the Site without our express written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Model Looks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data, or goodwill, arising from your use of the Site or any products purchased.
We are not responsible for any third-party websites or services that may be linked to our Site. Any interactions or transactions with third parties are solely between you and the third party, and we assume no responsibility or liability for any issues arising from these interactions.
12. Indemnification
You agree to indemnify and hold harmless Model Looks, its affiliates, officers, directors, employees, and agents from any claim, demand, or damage, including reasonable attorney’s fees, arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.
13. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or related to them will be governed by the laws of [UK], without regard to its conflict of law principles.
Any disputes shall be resolved through binding arbitration or mediation in [Insert Location]. By using the Site, you agree to resolve any disputes through arbitration, rather than in court.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court or other competent authority, the remaining provisions will continue in full force and effect.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Model Looks Ltd
Email: [sales@modellooksdirect.co.uk]
Address: [110 Lancaster St, Leicester LE5 4GA, United Kingdom]
16. Entire Agreement
These Terms, together with our Privacy Policy, Refund & Return Policy, and any other policies referenced on our Site, constitute the entire agreement between you and Model Looks for your use of the Site. Any previous agreements or communications are superseded by this agreement.