Frequently Asked Questions

Home Frequently Asked Questions

Standard Shipping – This is usually the default option and may take 5-7 business days (depending on the retailer and location).

Expedited or Express Shipping – Faster than standard, often delivering within 2-3 business days.

Next-Day or Overnight Shipping – For those in a hurry, you can get your clothes the very next day (though this usually comes with a higher cost).

To order :

  1. 1) Browse the website and select the items you want.
  2. 2) Add them to your cart and proceed to checkout.
  3. 3) Enter shipping details, choose your payment method, and confirm your order.

Delivery time depends on your chosen shipping method (3-7 days for standard, 1-3 days for expedited). Processing time may add 1-3 days. Check tracking for accurate updates.

 

Products are typically shipped from warehouses or distribution centers, or sometimes directly from stores. 

To change or modify your billing address:

  1. 1) Log into your account on the website.
  2. 2) Go to your profile or account settings, and look for “Billing Address” or “Payment Information.”
  3. 3) Update your billing address and save the changes. If it’s for an existing order, contact customer service for assistance.

If you can’t log in, try these:

  1. 1) Double-check your username/email and password.
  2. 2) Reset your password using the “Forgot Password” option.
  3. 3) Clear your browser cache or use a different one.
  4. 4) Check if your account is locked or disabled.
  5. 5) Contact customer support if the issue persists.

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